Privacy Policy

Who we are

Trade Systems Consultancy Ltd provides operational systems and CRM consultancy for trades businesses. The business contact is Paul Deadmon, Director. Company number: 17267951.

For privacy questions, contact info@tradesystemsconsultancy.uk.

Information we collect

When you use the contact form or contact TSC directly, we may collect your name, company name, email address, phone number, business type, preferred contact method and the details you choose to include in your enquiry.

If you become a client, we may also hold information needed to manage the working relationship, discuss your systems, prepare proposals, issue documents, provide support and keep appropriate business records.

How we use your information

We use enquiry information to respond to your message, understand what support you may need, arrange calls, prepare quotes and provide consultancy services where agreed.

We may also use business contact details to manage existing client relationships, follow up on agreed actions and keep records of work discussed or delivered.

Our lawful basis

We normally use enquiry information because it is in our legitimate interests to respond to business enquiries and discuss relevant services. Where you ask for a quote or become a client, we may use your information to take steps before entering into a contract or to deliver an agreed service.

How the contact form works

The current contact form prepares an email enquiry addressed to info@tradesystemsconsultancy.uk. Your message is then handled through your email provider and ours, rather than being stored in a website database.

Who we share information with

We do not sell personal information. We may share information with service providers that help run the business, such as email, website hosting, document storage, professional advisers or systems used to provide agreed consultancy work.

How long we keep information

We keep enquiry and client information only for as long as needed for the purpose it was provided, including responding to enquiries, managing client work, keeping business records and meeting legal or accounting obligations.

Your rights

You can ask to access, correct or delete personal information we hold about you. You can also object to or ask us to restrict certain uses of your information. To make a request, contact info@tradesystemsconsultancy.uk.

You also have the right to complain to the Information Commissioner's Office if you are unhappy with how your information is handled.

Cookies

See the Cookie Policy for information about cookies and similar technologies on this website.

Changes to this policy

This policy may be updated as the website, contact form, analytics or business systems change.